FREQUENTLY ASKED QUESTIONS
In most cases, the product you receive should match the product depicted in the picture. However, there are several factors that can result in variations between the product in the picture and the product you receive, such as differences in lighting, angles, and display settings. Additionally, the product in the picture may be a prototype or sample that is not representative of the production version.
Online purchase: If you bought a product online, you should have received an email with a copy of your receipt. In-store purchase: If you bought a product in a physical store, you should have received a paper receipt at the time of purchase. Credit card statement: If you made a purchase using a credit card, you can view a copy of your receipt by checking your credit card statement.
Before you return an item, make sure you understand the retailer's return policy. This information can usually be found on the retailer's website, on the product packaging, or on the receipt. Some retailers have strict return policies, such as time limits for returns or restocking fees, so it's important to understand these policies before you initiate a return.
Whether a retailer will restock an item that is out of stock depends on a variety of factors, including the popularity of the item, the manufacturer's production schedule, and the retailer's inventory management policies. In some cases, a retailer may indicate that a product is temporarily out of stock but will be restocked at a later date. In these cases, you may be able to sign up for notifications or request an email when the product is back in stock.
If you're sending an order as a gift or if you want it shipped to a different address than your own, you'll usually have the option to enter a different shipping address during the checkout process.